Please note, when booking from outside the UK, the appointment time and further communication regarding the appointment are in the time zone of your current location.
There is an option for you to change the time zone during the booking process if required.
Please take a moment to read the Terms & Conditions.
IMPORTANT – PLEASE CHECK YOUR TIME ZONE
Appointment times may be displayed according to the time zone selected or detected when you make your booking. Please check the time-zone abbreviation shown next to your appointment time, for example BST, GMT or CEST, as this forms part of the confirmed appointment time.
Example: 17:30 CEST = 16:30 BST (UK time).
If your confirmation states 17:30 CEST, your appointment is therefore at 16:30 UK time, rather than 17:30 UK time.
If you are unsure of the UK equivalent of the time displayed in your confirmation, please contact us before your appointment.
Complaints
Complaints relating to Dr Denise Freeman or services provided through Newus Clinic are handled under the Newus Clinic Complaints Procedure. Please click here to view the procedure or email admin@newusclinic.com with “Private & Confidential – Complaint” in the subject line.